Small Business, Big Data: How to use data to spot business trends

used with permission from Microsoft For Your Business

“Big data isn’t just for the big guys,” says small-business mentor Rieva Lesonsky. “The immense volumes of information available to anyone can level the playing field for smaller businesses.”

Businesses can use this data to help predict customer behavior, find inefficiencies in their operations, and analyze marketing campaigns.

“There’s an insane amount of information available for small business owners to use, but most don’t know how to access it,” adds business author Barry Moltz. ...

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What Is Spear Phishing?

used with permission from Norton by Symantec, by Nadia Kovacs

Spear phishing isn’t what you do when you’re on vacation in Hawaii. It’s a targeted attack on your personal information. An updated version of the old trick “phishing,” where scam artists simply ask you for your password or other private information, spear phishing takes this trick to the next level, using social engineering. Before you respond to that email asking for you to verify your address or other personal ...

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Customizing the Ribbon in Outlook 2013

Did you know you can customize the Ribbon in multiple windows in Outlook? If you want to permanently add or remove options to declutter unused tools or make your workflow more efficient, here’s how!

There are two types of tabs by default in Outlook. Main Tabs are the Ribbon items you see while in your Inbox or in Mail view: Home, Send/Receive, Folder, and View.

Tool Tabs are the tabs on the Ribbon for Calendar, Task, Search, Attachment, and Compose ...

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What is a Phishing Email and how could it impact my business?

Phishing emails try to steal your money. They use various techniques to try to get valid usernames, passwords, credit card details & more. Often they pose as a legitimate well known company such as UPS, Facebook or Citibank. Sometimes they even pose as someone in your company and gather information or request bank transfers. These fake emails use various methods such as links to infected websites or email spoofing where they pretend to ...

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Crash course: Computer memory

used with permission from HP Technology at Work

There are dizzying amounts of memory types in modern computer devices, from DDR SDRAM to L3 caches. And for many of us, understanding all the nuances of computer memory is a bit like understanding how the catalytic converter in your car works: It might be nice to know, but you probably don’t have the time to become an expert, even if you use one every day.

But just as it’s useful to ...

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5 ways you’re using the cloud – and didn’t know it

used with permission from HP Technology at Work

In 2015, small businesses that moved to the cloud doubled their profits and achieved 25% additional revenue growth compared to their cloudless contemporaries.

Still for many of us, “the cloud” can seem more buzzword than reality: we may have a vague sense of what it means, but don’t really understand what it means for our business. Isn’t it complicated? Isn’t it something only a global enterprise or savvy startup could really hope ...

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Change Automatic “Read” Status for Previewed Emails in Outlook 2013

By default, when you preview emails in Outlook, they quickly change to “read” status. If you are using default settings in Outlook 2013, this means the email line will go from bold to not bold. But because simply previewing emails quickly can set them to “unread”, you might overlook it later.

Here’s a quick tip to change the number of seconds you can preview an email before it’s marked as “Read”!

  1. Go to File > Options > Mail.
  2. Click on the Reading ...
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7 Quick Windows 10 Tips

MakingTheMoveIf you haven’t tried Windows 10 yet, now is the time to start thinking about it and planning for it (verify your programs will be compatible). For those of you that have tried it here are a few tips:

How to Disable Windows 10 Start Menu Ads

If you haven’t seen them yet, ads are coming to the Apps windows in Windows 10. The ads are labeled “suggested’ for certain apps in the Windows ...

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5 easy-to-fix tech troubles you can solve yourself

used with permission from HP Technology at Work

Technology issues are a thorn in the side of many businesses. Even an action as simple as opening and printing out an email attachment can come with its fair share of bumps in the road. And the whole process of calling for support and waiting for service—that can often be as painful as the issue itself. Wouldn’t it be great if you could just fix these problems yourself? Well, sometimes you ...

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Outlook 2013: Insert voting options into your email!

Need to take a quick poll? Maybe you need to find out how many people in the office are coming to lunch – and this quick how to will show you how the voting options work in Outlook 2013!

To making voting options available in an email you are composing:

  1. Click on the Options tab on the Ribbon.
  2. In the middle of the ribbon, click on Use Voting Options, and select which answers you want to make available.

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